Cedarobo User Agreement

Publication Date: June 15, 2026

Effective Date: June 15, 2026

Preface

This User Agreement (hereinafter referred to as the “Agreement ”) are issued by Shenzhen Cedarobo Technology Co., Ltd(hereinafter referred to as “Cedarobo” or “we”), and are intended for individuals outside our organization who interact with us, including customers, visitors to our websites, users of our applications, recipients of any of our other products or services, and personnel of our enterprise customers and suppliers (collectively referred to as “you”).

Please read the Agreement carefully before registering a Cedarobo account. These Terms constitute an agreement between you and Cedarobo regarding your registration and use of a Cedarobo account and related services.

By registering, logging in, browsing, uploading videos, or continuing to use Cedarobo products and services, you are deemed to have fully understood and agreed to be bound by all the terms herein.

Cedarobo products are developed by Shenzhen Cedarobo Technology Co., Ltd (registered and contact address: 7/F, Building 4&8, Block 2, Zhongguan Honghualing Industry Southern District, Nanshan District, Shenzhen, China). If you have any questions, comments, or suggestions, please contact us through the following channels:

Email: contact@cedarobo.com

1. Important Notice

Cedarobo products provide users with video analysis, recording, and sharing services related to tennis activities. You must have full legal capacity to enter into civil acts. If you are a minor, you should read these Terms under the guidance of your legal guardian and decide whether to accept them.

If you have any questions about these Terms, or if you do not accept all or part of these Terms, please stop registering for or using Cedarobo products and services, and contact us through the contact information provided above.

2. Account Registration, Use, and Security

Users may register an account using methods provided by Cedarobo products, such as email or mobile phone number. Upon successful registration, the system will generate an account identifier for you, and you may further complete your profile information, such as avatar and nickname.

The ownership of Cedarobo product accounts belongs to Cedarobo, while you are granted the right to use the account in accordance with applicable laws. Without prior written permission from Cedarobo, you may not lend, lease, transfer, sell, or otherwise allow any third party to control your account.

You are responsible for properly safeguarding your login credentials and device information. You shall bear all consequences arising from improper custody, voluntary authorization of others to use your account, or any other reasons attributable to you. If you discover any abnormal use, account theft, or other security risks, please contact us immediately.

3. Platform Services

Cedarobo products may provide you with one or more of the following services, subject to the actual features displayed in the product interface:

- Video upload, analysis, and sharing features;

- Analysis records, cloud storage, and related tool functionalities.

We reserve the right to update, upgrade, modify, restrict, or terminate the service content from time to time due to business development, legal and regulatory requirements, product security, or user experience optimization.

4. Content Upload and License Grant

You shall ensure that any videos or other content you upload, store, or share through Cedarobo products are lawfully obtained and do not infringe upon any third party’s intellectual property rights, reputation rights, portrait rights, privacy rights, or other lawful rights and interests.

For the purposes of content storage, display, and sharing, you grant Cedarobo a worldwide, free of charge, non-exclusive, and sublicensable license to use your uploaded content. This includes the rights to copy, store, adapt, publish, display, and distribute such content as necessary for the provision of our services.

This license remains valid to the extent permitted by law until the relevant content is deleted by you, except where otherwise required by applicable laws, regulations, or regulatory requirements.

5. User Conduct Rules

When using Cedarobo products and services, you must not engage in any of the following activities, including but not limited to:

- Posting or distributing content that is illegal, non-compliant, harmful, false, infringing, obscene, insulting, defamatory, or harassing;

- Impersonating others, forging credentials, fabricating relationships, or misleading other users;

- Engaging in activities such as artificial traffic inflation, malicious marketing, bulk account registration, script attacks, reverse engineering, or any actions that disrupt the normal operation of the platform;

- Unauthorized scraping, copying, mirroring, or distributing platform data or content belonging to other users;

- Any other activities that violate applicable laws and regulations, public order and good morals, these Terms, or platform rules.

If you violate the above rules, Cedarobo reserves the right to take actions depending on the severity of the violation, including but not limited to warnings, feature restrictions, content removal, temporary suspension of services, account bans, or termination of services, and reserves the right to pursue legal liability.

6. Intellectual Property

All intellectual property rights in the text, images, videos, audio, software, interface design, data, trademarks, logos, patents, and other content contained in Cedarobo products and services are owned by Cedarobo or the respective rights holders, unless otherwise required by applicable laws or agreed upon by both parties.

Without prior written permission from the rights holder, you may not use, copy, modify, distribute, compile, publish, reverse engineer, or commercially exploit any of the aforementioned content in any form.

7. Privacy Protection

Cedarobo values the protection of users’ personal information and privacy. For details on how we collect, use, store, share, and protect your personal information, please refer to the “Cedarobo Privacy Policy”.

8. Disclaimer and Limitation of Liability

Cedarobo products and services are provided on an “as is” basis. To the maximum extent permitted by law, we will make reasonable efforts to ensure the continuity and security of our services; however, we do not guarantee that the services will be uninterrupted, error-free, delayed-free, or fully meet your individual requirements.

To the extent permitted by law, Cedarobo shall not be liable for any losses arising from network failures, device malfunctions, third-party service disruptions, force majeure events, policy changes, hacker attacks, virus infections, or any other causes not resulting from Cedarobo’s intentional misconduct or gross negligence.

9. Changes to and Termination of These Terms

Cedarobo reserves the right to modify these Terms due to business development, changes in laws and regulations, or regulatory requirements. The revised Terms will be announced within the App or notified to you through other reasonable means. If you continue to use the services after the revised Terms take effect, you shall be deemed to have accepted the updated Terms.

10. How to Contact Us

If you have any questions regarding the content of this Agreement , or if you have any inquiries or complaints related to user protection while using our services, you may contact us through any of the following channels:

(1) You may submit feedback via the feedback feature within Cedarobo products;

(2) You may contact us by sending an email to our customer service email: contact@cedarobo.com

We will respond to your feedback and suggestions as soon as reasonably practicable, and in any case within 15 working days after receiving your inquiry and verifying your user identity.